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BSB30415 Certificate III in Business Administration

Develop the skills and confidence you need to gain an administration role! In this course the focus is on dealing with customers, being an effective team member, prioritising work flow and using a range of office software programs.

Our self-paced study mode means that you can progress at a pace that is comfortable for you without the stress of assessment due dates and rigid class timetables.

  • Nationally Recognised? Yes
  • Who can enrol? Students in all States and Territories of Australia
  • Trainer Support? Unlimited

Funding Available

  • Certificate 3 Guarantee: Subsidised Prices from $50 ($3.84 per subject) for eligible participants. Click on the cost tab (above) for more information.
  • Traineeships: Approved for Business Administration traineeships funded through the QLD Government’s User Choice program.
  • School Based Traineeships: Approved for Business Administration traineeships funded through the QLD Government’s User Choice program.
  • Centrelink: Course approved for the Education Supplement.

Download Certificate III Business Administration course outline

call 1300 380 335 if you have any questions about this course or to check your eligibility for funding.

Ready to Enrol?      ENROL NOW


COVID-19 Update

Price Drop: In response to COVID-19 we have reduced course fees to assist displaced students and workers undertake study. Effective 30/03/2020.

This course is not impacted. All online and correspondence students can continue to study with full support from the Adapt Education team. New enrolments are welcome!

Course Details
  • Training modes: self paced online, self paced correspondence, or blended delivery
  • This qualification is approved for the Certificate 3 Guarantee program. View the Government funding page on this website to find out more about the funding. View the fee schedule to determine the student contribution fee applicable to you.
  • This qualification is approved for Commonwealth Incentive traineeship funding for eligible candidates. Refer to the Government funding page on this website to find out more about Commonwealth incentives and if other government incentives or Centrelink payments may apply.
  • Possible job titles relevant to this qualification include: Accounts Clerk, Clerk, Data Entry Operator, Junior Personal Assistant, Receptionist, Office Administration Assistant, Office Administrator.
  • All training, assessment and student services for this course are offered by Adapt Education (RTO# 32452). We do not act as a broker and no aspect of your enrolment will be outsourced to another organisation.



In most instances you will have up to 2 years to complete this qualification. Being self-paced study you can enrol at any time and progress at any speed you like without the stress of due dates and rigid class time tables. Study duration depends on the hours you put in and your skill level. As a guide, someone dedicating 8 hours per week to study, could expect to complete the assessment component of the course in 6 – 8 months.

Note: students receiving government funding may be obligated to complete the program in a shorter time frame:

  • Centrelink (education supplement): Full time 33 weeks, part time 55 weeks
  • Traineeship: Full time up to 12 months, part time up to 24 months
  • Certificate 3 Guarantee: self-paced up to 24 months



For course fees click here

Payment plans are offered at no additional cost! That’s right, you DO NOT pay more if you opt for a payment plan. All Fees can be incorporated into a payment plan. You nominate the payment periods (i.e. weekly, fortnightly or monthly). You nominate the amount you are comfortable paying (i.e. $50, $100, $200, etc.). The terms of each payment plan are nominated by you, then approved by us. All payment terms and conditions are agreed to in a direct debit agreement and are in line with National Vocational standards.

Upfront Payments can be made by credit card, bank transfer, cheque, money order or cash. Payment plans are processed with a direct debit system.


  • It is an expectation that you will have access to a computer and the internet to complete the assessment requirements of the course. Please discuss with Adapt if this is an issue as strategies can be put in place to assist.
  • It is expected that students have well developed Language, Literacy and Numeracy (LLN) skills. Students who do not meet the minimum LLN requirements for this course will be provided a range of options and strategies to assist.
  • For information regarding Adapt Education’s policies and procedures please refer to our student handbook


How to Enrol

There are no set in-take dates, so you can enrol online at any time. Alternatively call 1300 380 335 to enrol over the phone. To find out more about our enrolment process go to the How to Enrol page on this site.


Course Structure (13 units required)

Unit Name

BSBITU307Develop keyboarding speed and accuracy
BSBWOR204Use business technology
BSBITU313Design and produce digital text documents
BSBITU306Design and produce business documents
BSBWRT301Write simple documents
BSBWOR301Organise personal work priorities and development
BSBADM307Organise schedules
BSBCUS301Deliver and monitor a service to customers
BSBCMM301Process customer complaints
BSBWHS201Contribute to health and safety of self and others
 Choose 1 Elective stream from below
 Elective Stream 1 – Accounts
BSBFIA303Process accounts payable and receivable
BSBFIA304Maintain a general ledger
BSBFIA302Process payroll
 Elective Stream 2 – Office IT applications
BSBITU312Create electronic presentations
BSBITU314Produce spreadsheets
BSBITU309Produce desktop published documents