Supporting QLD Small Businesses to recover from COVID-19

As part of the Queensland Economic Recovery Plan we are currently offering the following short courses at no cost, fully subsidised by the Queensland government, to QLD residents. To access this online training, you must be a small business or small business employee that has been impacted by COVID-19.

Browse through our available courses below.

Download Short Courses Outline.

Administration Courses

Creating business documents in Microsoft Word

Dealing effectively with customer complaints

Delivering training at work

Design and create spreadsheets in Microsoft Excel

Effective customer service

Innovation in the workplace

Participating in Successful Online Meetings

Setting up a safe home-based office

Leadership and Management Courses

Conducting internal audits

Conducting interviews

Creating resilient teams

Developing a learning organisation

Leadership in the workplace

Managing change

Managing meetings

Managing virtual teams (Communication strategies)


Skills for influencing and negotiating


Understanding and managing conflict at work

Marketing Courses

Introduction to SEO (Search Engine Optimisation)

Personal Development Courses

Continuous improvement

Developing a growth mindset in challenging times

Digital literacy

Emotional intelligence

Managing work stress

Networking (How and why)

Prioritising work

Time management at work

Are you looking to upskill/reskill/cross-skill to maintain your employment within a small business?


Are you trying to get a job in a small business?

Frequently asked questions

How do I check eligibility?

To access our free courses, you must be a QLD resident;
Be employed by or own a small business with under 20 employees OR seeking employment from a small business.

How long will I have to complete?

You will have three months to complete your course.

Will I receive a certificate?

On successful completion of the assessment you will receive a Certificate of Completion.

Certificates are issued within 48hrs of completion.

If you are not eligible to participate in this program, our short courses are offered at very competitive low prices. View our short courses here or call us on 1300 380 335.

This small business online training program is proudly funded by the Queensland Government.

Free short courses to eligible Queenslanders impacted by COVID-19 We are currently offering a large selection of our short courses, at no cost, to eligible students. 


Holler Box