FREE ONLINE SHORT COURSES
Supporting QLD Small Businesses to recover from COVID-19
As part of the Queensland Economic Recovery Plan we are currently offering the following short courses at no cost, fully subsidised by the Queensland government, to QLD residents. To access this online training, you must be a small business or small business employee that has been impacted by COVID-19.
Browse through our available courses below.
Download Short Courses Outline.
Creating business documents in Microsoft Word
Dealing effectively with customer complaints
Delivering training at work
Design and create spreadsheets in Microsoft Excel
Effective customer service
Innovation in the workplace
Participating in Successful Online Meetings
Setting up a safe home-based office
Conducting internal audits
Conducting interviews
Creating resilient teams
Developing a learning organisation
Leadership in the workplace
Managing change
Managing meetings
Managing virtual teams (Communication strategies)
Mentoring
Skills for influencing and negotiating
Supervising
Understanding and managing conflict at work
Introduction to SEO (Search Engine Optimisation)
Continuous improvement
Developing a growth mindset in challenging times
Digital literacy
Emotional intelligence
Managing work stress
Networking (How and why)
Prioritising work
Time management at work
Are you looking to upskill/reskill/cross-skill to maintain your employment within a small business?
or
Are you trying to get a job in a small business?
Frequently asked questions
How do I check eligibility?
To access our free courses, you must be a QLD resident;
and
Be employed by or own a small business with under 20 employees OR seeking employment from a small business.
How long will I have to complete?
You will have three months to complete your course.
Will I receive a certificate?
On successful completion of the assessment you will receive a Certificate of Completion.
Certificates are issued within 48hrs of completion.
If you are not eligible to participate in this program, our short courses are offered at very competitive low prices. View our short courses here or call us on 1300 380 335.
This small business online training program is proudly funded by the Queensland Government.
We are currently offering a large selection of our short courses, at no cost, to eligible students.